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05-11-2007
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Quest Antenna
Is there any way of replacing the damaged antenna without any charge? I had contacted Garmin UK and they had asked GBP 88.00 to mend it.
Regards, 
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05-11-2007
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I don't think so
But if you find a way I'd be interested to hear as I also need one!
88 quid is actually less than I expected it to be. Another option might be to contact Garmin for a trade in. I have heard tales from some friends that they quite often offer you a very good deal on a new unit if you already own an old one and it's out of warranty, additionally don't forget that according to the European Union, you should have a 2 year warranty with the device (as far as I know this is valid in all member states) so if it's less than 2 years old (even if you thought you had only a 12 month warranty) you may find that Garmin are still obliged to help you. I'd be interested to hear how you get on. David
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05-11-2007
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i did a trade for my quest 2 years ago
hail destroyed my quest's screen and garmin trade it for a new for 100€
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06-11-2007
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yes, it was only for 2 minutes
my feet was hearting under the cordura from the hail and before i protect the nav the damage was done 
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22-11-2007
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Quote:
I had my Quest knocked from its cradle as I hit a phookin pheasant during the Summer! By the time I managed to slow down and turn back a lorry had run over it and really wrecked it. I called Garmin to ask if the would supply me with new mapping FOC if I purchased another unit as I had just recently upgraded to V9. I was asked to post it to them and they would quote me for a repair...........the unit was in bits!!! Anyway, I posted it to them and 4 days later I paid them £90 and recieved a brand new Quest with full two years warranty! I will stay faithful to the Garmin brand after the service they gave me. Thank you Garmin UK.
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